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We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

 

What's new?

Decision summary: travel agency has licence suspended for failing to maintain security

2023-11-20

Decision summary: home inspector has licence suspended for not having insurance

2023-11-20

Decision summary: travel agent ordered to comply with consumer protection laws

2023-10-20

More news...

Getting collection calls?

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Gym membership contracts – rules for businesses

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Recent consumer tips

Debt and borrowing in BC

Debt and borrowing in BC

woman looking at her phone - BC regulator helps consumer out of unlawful contract

BC regulator helps consumer out of unlawful contract

BC consumer stays a step ahead by knowing her rights

BC consumer stays a step ahead by knowing her rights

Does my gift card have to be used all at once?

Does my gift card have to be used all at once?

A woman holding flowers - 5 things to consider when making end-of-life decisions

5 things to consider when making end-of-life decisions

A man working at his computer with the title "payday loans: two things to know"

Payday loans: two things you need to know

More tips…

Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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Copyright © 2023 Consumer Protection BC

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